Refund & Cancellation Policy

STYRIVA
Last updated: August 25, 2026

This Refund & Cancellation Policy explains how refunds and cancellations work for purchases made through STYRIVA.

1. About STYRIVA Purchases

STYRIVA provides AI-powered styling services through a credit-based system.

Users may purchase credit packs that can be used for AI styling generations and other eligible premium features.

Current credit packs may include:

• Starter — 20 Credits — ₹199

• Premium — 50 Credits — ₹399

• Creator — 100 Credits — ₹699

Available plans and prices may change from time to time.

2. Credit Purchases

Credits are purchased as digital service credits for use within STYRIVA.

Unless otherwise stated, purchased credits do not expire and remain available for use until they are consumed, subject to the continued availability of STYRIVA and its services.

Each AI Style Generation uses one credit. Style Evolution may also use one credit, as described on the STYRIVA pricing page.

3. Refunds

Because STYRIVA provides digital AI-powered services, refunds are generally not available once purchased credits have been used.

If you have purchased credits but have not used them, you may contact STYRIVA to request a refund.

Refund requests are reviewed on a case-by-case basis and may be subject to applicable laws and payment-provider requirements.

4. Failed or Unsuccessful Payments

If your payment was charged but your STYRIVA credits were not added to your account, please contact us with the relevant payment information.

We will investigate the transaction and, where appropriate, either:

• Add the purchased credits to your STYRIVA account; or

• Process an eligible refund.

Please do not make repeated payments while a previous payment is being investigated.

5. Duplicate Payments

If you believe you were charged more than once for the same purchase, please contact us.

After verification, any confirmed duplicate payment may be refunded through the applicable payment method.

6. Technical Issues

If a technical problem prevents you from using a purchased feature, please contact STYRIVA support.

We may investigate the issue and, where appropriate, restore affected credits, provide equivalent service, or issue a refund depending on the circumstances.

7. Cancellation

STYRIVA currently operates on a credit-based purchase model rather than a recurring subscription.

Therefore, there are currently no recurring subscriptions that require cancellation.

If subscription-based plans are introduced in the future, the applicable cancellation terms will be provided before purchase.

8. Promotional Offers

Promotional purchases, discounts, free credits, or special offers may have additional terms.

Where applicable, the terms of the specific promotion will be displayed at the time of the offer.

9. Payment Processing

Payments for STYRIVA may be processed through third-party payment providers.

Payment processing may be subject to the payment provider's own terms, policies, and security procedures.

STYRIVA does not store complete payment-card information on its own servers.

10. How to Request a Refund

To request a refund or report a payment problem, contact STYRIVA using the support contact information provided on our website.

Please include:

• Your name

• Email address associated with your STYRIVA account

• Payment date

• Purchased plan

• Transaction or payment reference, if available

• A brief description of the issue

Providing accurate transaction information helps us investigate your request more quickly.

11. Refund Processing

Where a refund is approved, it will generally be processed through the original payment method or through the applicable payment provider.

The time required for the refunded amount to appear in your account may depend on the payment provider and your bank or financial institution.

12. Changes to This Policy

STYRIVA may update this Refund & Cancellation Policy from time to time to reflect changes to our services, pricing, payment methods, or legal requirements.

When changes are made, the "Last updated" date at the top of this page will be updated.

13. Contact STYRIVA

If you have questions about a payment, refund, cancellation, or credit purchase, please contact us.

STYRIVA
AI Styling Platform
Support: styrivasupport45@gmail.com

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